Safe Entertainment

Your Safety Is Our Priority

66db believes that entertainment is truly enjoyable only when it is experienced responsibly. Play by following our safety tools and guidelines, and set your limits.

For ages 21 and above only

Our Commitment

Why Responsible Gaming Matters

Online casino and betting is a popular form of entertainment. But like any entertainment, it should be enjoyed in moderation. At 66db, we always place the wellbeing and financial safety of our players first.

Gambling is primarily for entertainment — not as a guaranteed way to earn money. Most of the time the chance of losing is greater than the chance of winning, and it is important to keep that in mind. If gambling starts to have a negative impact on your life, seek help immediately.

Remember: Online gambling carries financial risk. Never play in the hope of recovering money you have lost, and never bet with borrowed money.

All services at 66db are exclusively for individuals aged 21 and above. We strictly prohibit participation by minors.

Principles of Healthy Gambling

Play for entertainment, not for income
Set a budget and stick to it
Set time limits and take breaks
Spend time with family and friends
Avoid playing when you are under stress
Accept losses as a normal part of the game
Do not hesitate to ask for help when you need it

Our Tools

Your Safety Tools

66db provides a number of safety tools to help you stay in control of your gaming. They are easy to use and can be activated from your account at any time.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit is subject to a processing period.

Time-Out Feature

If you want to take a break for a few days, use the time-out option. Your account can be temporarily suspended for anywhere from 24 hours to 6 weeks. No betting or deposits will be possible during this period.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once activated, your account will be completely closed for a set period and cannot be reopened during that time.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, a warning message will appear and you will be logged out automatically.

Loss Limit

Set a cap on how much you can lose within a given period. Once this limit is reached, the account will automatically suspend betting for the set period.

Support Team

If you feel you cannot control your gambling, contact us via 24/7 live chat or email. Our team is ready to assist in both Bengali and English.

How To Do It

Steps to Set Your Limits

Setting safety limits on your 66db account is straightforward. Follow the steps below.

Log In

Responsible Gaming Menu

Select the "Responsible Gaming" option.

Choose Your Limit

Deposit limit, loss limit, or session limit — choose the tool that suits your needs.

Confirm

Enter the amount or duration and click the "Confirm" button. The limit will take effect.

Warning Signs

Signs of Problem Gambling

It is important to recognise when gambling is becoming a problem. If you or someone you know shows the signs below, you should seek help.

Feeling a repeated urge to play in order to recover lost money
Lying to family or friends about how much you spend on gambling
Using money meant for rent, food, or essential expenses on gambling
Feeling restless or irritable when not gambling
Prioritising gambling over work, studies, or relationships
Wanting to stop but being unable to
Borrowing money or selling possessions to fund gambling

Check Yourself

A Quick Self-Assessment

Ask yourself the questions below. If you answer "yes" to most of them, consider seeking help.

Are you regularly spending more than your set budget?

Is gambling affecting your sleep or eating?

Are family or friends worried about your gambling?

Are you using gambling to relieve stress?

Have you repeatedly decided to stop but failed to do so?

21+

For Adults Only

Child Protection

Protecting Minors

66db firmly believes that no one under the age of 21 should be allowed to gamble. We enforce an age verification process, and accounts belonging to minors are closed immediately.

If you have children or teenagers at home, use a PIN or password on your device and keep your login details secure. Use parental control software to restrict access to gambling-related websites and apps.

Never share your account password with children
Always log out after using a device
Report anything suspicious to support

We're Here for You

Support & Contact

The 66db support team is always by your side for any gambling-related issue. Do not hesitate to reach out to us.

Live Chat

Connect with our live chat 24 hours a day, 7 days a week. Get immediate assistance in both Bengali and English.

Email Support

Write to us by email for detailed matters:
[email protected]

Account Limits

Contact our support to set limits directly on your account or to activate self-exclusion.

FAQ

Responsible Gaming FAQ

Log in to 66db and go to the "Responsible Gaming" section in Account Settings. There you will find the option to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Requests to increase a limit may take some time to process.

No, self-exclusion is not permanent — it can be set for a specific period. However, once activated, it cannot be cancelled before the set period ends. If you need a longer break, please contact our support team.

No. All services at 66db are exclusively for individuals aged 21 and above. Age is verified at registration, and any account identified as belonging to a minor is closed immediately.

A time-out is a short-term break — typically from 24 hours to a few weeks. It is suitable for a brief pause. Self-exclusion is a long-term measure, to be used when you feel gambling is becoming a serious problem. No promotional emails will be sent while self-exclusion is active.

The 66db support team is available 24/7 via live chat and email ([email protected]). You can activate deposit limits, loss limits, a time-out, or self-exclusion. The support team provides assistance in both Bengali and English.

Setting a deposit limit or loss limit leaves your existing balance untouched. However, betting and deposits will not be possible while a time-out or self-exclusion is active. Withdrawals are generally still processed during this period — contact support for details.

Play Responsibly, Enjoy the Game

Have a safe and enjoyable gaming experience at 66db. If you run into any issues, we are always here for you.

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