66db Privacy Policy

66db ("we", "our", "platform") operates a safe and reliable online entertainment platform for users in Bangladesh. We fully respect the privacy of our users, and protecting your personal information is one of our highest priorities.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure. This policy applies to the 66db website, mobile version, and all related services.

This policy has been drawn up in accordance with established international standards for personal data protection and should be read alongside our Terms of Use ("Terms & Conditions"). If any conflict arises between the two documents on a privacy-related matter, this policy will take precedence.

66db may collect different types of information in different situations. A detailed description of the information collected is provided below:

2.1 Identity & Account Information

• Full name and date of birth (for age verification)
• Username and password (stored in encrypted form)
• Email address and mobile number
• National ID card or passport details (for identity verification when required)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction date, amount, and method

2.3 Usage Information

• Your gaming history and preferences
• Time spent on the platform and pages visited
• Bonus and promotion usage details

2.4 Technical Information

• IP address and device information
• Browser type and version
• Operating system and screen resolution
• Cookie and session data

66db collects user information in the following ways:

3.1 Directly Provided

When you create an account on our platform, conduct transactions, contact our support team, or fill out any form, you voluntarily provide us with information.

3.2 Automatically Collected

While you use the platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is primarily used to ensure the platform functions properly and to improve your experience.

3.3 Received from Third Parties

In some cases, for the purpose of identity verification or fraud prevention, we may receive limited information from approved third-party services. Information collected in this way is subject to the terms of this policy.

66db uses collected information only for the following legitimate purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Properly providing games, betting, and other entertainment services.
• Financial Transactions: Securely processing deposit and withdrawal requests.
• Customer Support: Resolving any questions or issues you may have.
• Security & Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Compliance: Adhering to applicable laws and regulations.
• Service Improvement: Enhancing platform performance and user experience.
• Communications: Sending important updates, policy changes, and relevant information.

66db may share information with specific third parties in limited circumstances. Those circumstances are described below:

5.1 Service Providers

Necessary information may be shared with approved service providers that assist us with tasks such as payment processing (bKash, Nagad, Rocket), technical support, or customer service. These providers operate under our instructions and are contractually bound to protect the confidentiality of the information.

5.2 Legal Obligations

If disclosure of information is required by a court order, government directive, or applicable law, 66db will be obliged to comply with that requirement. We will make every effort to notify the affected user where possible, though legal restrictions may prevent us from doing so.

5.3 Business Transfers

If 66db's business or assets are reorganized, merged, or transferred for any reason, user information may be transferred to the new ownership. Users will be given advance notice in such circumstances.

5.4 With Explicit Consent

Before sharing information for any purpose other than those listed above, we will obtain your explicit permission.

Cookies are small text files stored on your device that help improve the platform's functionality. 66db uses the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the platform to function properly. They are used for tasks such as maintaining your logged-in state, verifying security, and remembering your preferred language. Disabling these cookies may disrupt the platform's core functions.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings — for example, your game preferences or display settings.

6.3 Analytics Cookies

These cookies are used to review platform usage and collect anonymous statistics in order to improve the quality of our services. This information does not directly identify any individual.

66db has put multiple layers of security measures in place to keep your personal information safe:

• SSL Encryption: All data exchanged between the website and our servers is protected with industry-standard SSL encryption.
• Data Encryption: Sensitive data stored on our systems — particularly passwords and financial information — is secured using strong encryption algorithms.
• Access Controls: Only authorized personnel may access user data, and only to the extent required for their specific duties.
• Regular Security Audits: Security assessments are conducted regularly to identify vulnerabilities in our systems.
• Firewalls & Intrusion Detection: Industry-standard security tools are used to prevent unauthorized access.
• Staff Training: All staff receive regular training on data protection.

However, no security measure can be 100% guaranteed. In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps.

66db retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• All relevant information is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, prevent fraud, and maintain financial records.
• Once any legally mandated minimum retention period has been fulfilled, information is securely deleted or anonymized.
• Information used for marketing communications will no longer be used for that purpose as soon as you withdraw your consent.

Every user of the 66db platform has the following rights over their own personal information:

9.1 Right to Access

You can contact us at any time to find out what information we hold about you.

9.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. You can also update some information yourself directly in your account settings.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

9.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information, particularly where it is used for marketing purposes.

9.5 Filing a Complaint

If you believe your privacy rights have been violated, you can contact us directly at [email protected].

66db's services are for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.

Age is verified at the time of account registration. If a user is found to be under 21, their account will be immediately closed and all collected information will be deleted.

If a parent or legal guardian suspects that their minor child has opened an account on our platform, please contact us at [email protected]. We will take immediate action.

66db may update this Privacy Policy from time to time due to changes in business operations, legal requirements, or technological developments. When the policy is updated, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date at the top will be changed.
• For significant changes, users will be notified via their registered email address or through a notice on the platform.
• The revised policy will take effect from the date it is published.
• Continuing to use the platform after any changes will be considered as your acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about any changes.

For any questions, concerns, or information requests regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Service Language: Support is available in both Bengali and English

We take every request seriously and try to respond as quickly as possible. For complex matters, you will be notified after the necessary investigation has been completed.